*Please be sure to arrive at the store 5 minutes before your reservation time*

▶Due to other customers' reservations, your reservation will be automatically canceled if more than 10 minutes have passed since your reservation time.

*During busy periods, it may be difficult to get through on the phone, so please make sure to arrive on time for your reservation.

▶If you cancel without permission on the day of your reservation, we will charge you a cancellation fee of 100% of the meal price per person.
▶Cancellations are only accepted via reservation email, so please cancel from the reservation email.
▶︎Please note that reservations cannot be made after 5:00 p.m. the day before.

Payment at the store can be made by cash, credit card, QR code payment, transportation IC card, or electronic money.

▶You will need to register a credit card when making a reservation. *As this is not a prepayment, we will conduct a credit check with a 50 yen withdrawal.
▶The card you registered at the time of reservation is not complete. Please pay at the store on the day.
▶When making a reservation for 7 or more people, please make reservations for 3 and 4 people, etc.
▶When making a reservation for 5 to 6 people, the seats may be separated.
▶If children will be eating the same menu as adults, please enter the number of adults.
▶The seating time is 50 minutes per group.
▶We are currently accepting reservations until December 30th (as soon as the business hours on the 31st are decided)
▶We plan to start taking reservations for the following month around 10:00 on the 1st of each month.
▶︎We are sorry, but we cannot reply to any allergies that you fill out when making a reservation. If you are concerned, please contact us via DM on Instagram.

*We only accept reservations for the Shimizu store. If you would like to use the Arashiyama main store, Fushimi Inari store, or Pontocho store, please select from the tab above. Instagram inquiries: https://www.instagram.com/kyotoitsukichaya