NINJA TOKYO is hidden in a certain basement at Otemachi.
Reservations are very busy. If your wishing date & time are not available, please search for other date or time. Please refrain from inquiring for availability.
【ACCESS GUIDE】
Access Guide movie is here!
Access Guide to NINJA TOKYO
【FQA】
FQA are available on our official website:
Official Website
【BASIC INFORMATION】
■ Closed on Sunday, Japan's National Holidays, 12/31st to 1/3rd, 2025 Feb. 15th (Lunch & Dinner)
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Children are limited at least 6 years of age to come in & for reservations.
■ Up to 10 persons can be reserved
■ Unable to request private room. (Private room fee is charged separately for the wish.)
■ Reservations up to 2 months ahead available (Japan time).
■ No waiting list
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Unable to deduct meal fees from reservation deposit.
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Meal fees will be paid on-site on the day.
【
RULES for COURSE MENU ORDERS】
■ A course meal order is mandatory for eveyone.
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Basis: Choosing only one regular course and order the same menu for everyone excepting if special courses below are required.
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Exception for special menu orders : 'Vegan course' for vegetarians/vegans and/or 'Shinobi course' for children.
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For safety reasons, unable to accept reservations for the guests if having severe allergies (specially for gluten or nuts).
■ Using normal soy sauce in base of cooking so unable to be removed.
■ Not responding to Halal. the Sawai Beef is the only item that obtains Halal certification.
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We regret canceling reservations if not having sufficient course meal orders.
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CANCELLATION POLICY】
★ 50% of total amount of orders will be charged for cancellation 3 days before the reserved date.
★ 100% of total amount of orders will be charged for cancellation the day before or the day of the reserved date.
★ Excluding only the cases of natural disasters and catastrophes.
★ Reasons for transportation delays or cancellations, or personal reasons are not excused.
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Please arrive at the reserved time. Late arrivals may result in its cancellation.
【RESERVATION DEPOSIT】
★ Deposit is required to guarantee the reservation and also prevent cancellation as stipulated in our cancellation policy.
★ Reservation deposits will be refunded. Periods actually taken vary depending on credit card companies. For overseas, at leaset a month may take for further transactions from your visit. If you are concerned, please ask the status to your credit card company.
【CAUTION TO DEBIT FUNCTION】
Using a Debit card, Direct payment function, or Prepaid card will cause various problems. Please use a Credit card for booking. More information is here:
https://support-diners.tablecheck.com/hc/en-us/articles/900000873583-Why-am-I-double-charged
【NOTICE】
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If reservations have some problem, NINJA TOKYO sends you direct emals. Please reply ASAP.
■ You will receive 2 emails from TableCheck; one is at booking, another is one day in advance for reminder. Please confirm.
■ Questions can be written in remarks column at booking. Or, available to contact us by email: ninja.reservation@willplanning.jp
≪≪≪CONSENT IS REQUIRED≫≫≫
Please read the entire summary above. In particular, the following issues require your consent.
・ Age Limits for Children
・ Rules for Payment
・ Rules for Course meal orders
・ Policy for Severe allergies
・ Cancellation policy
・ Reservation Deposit
・ Caution to Debit function
