NINJA TOKYO is hidden in a certain basement at Otemachi. Access for online reservations has been busy so we apologize for any inconvenience.
◆ Closed on Dec. 31st to Jan. 3rd, 2025 Feb. 15th (Lunch & Dinner), and Feb. 17th (Lunch).
【ACCESS GUIDE】
Please check the Access Guide here!
Access Guide to NINJA TOKYO
【FQA】
Frequently asked Q&A are available on our official website:
Official Website
【BASIC INFORMATION】
■ Closed on Sunday, Japan's National Holidays, 12/31st to 1/3rd, 2025 Feb. 15th (Lunch & Dinner)
■
Children are limited at least 6 years of age to come in and for reservations.
■ Up to 10 persons can be reserved
■ Unable to request private room. (Private room fee is charged separately for the wish.)
■ Reservations up to 2 months ahead available (Japan time).
■ No waiting list
★
Reservations are not pre-paid.
★
Unable to deduct meal fees from reservation deposit.
★
Meal fees will be paid on-site on the day.
★ 10% entertainment service charge will be added.
【
RULES for COURSE MENU ORDERS】
■
Basis: Choosing
only one regular course menu and order the same meal for everyone.
■
Exception : Available to choose special course menus, 'Vegan course' for vegetarians/vegans and/or 'Shinobi course' limited for children.
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We regret canceling reservations if not having sufficient course meal orders.
■ Unable to respond for severe allergies specially for gluten or nuts due to safety reasons.
■ Using regular soy sauce in base of cooking so unable to be removed.
■ Sawai Beef obtains Halal certification.
【
CANCELLATION POLICY】
★ 50% of total amount of orders will be charged for cancellation 3 days before the reserved date.
★ 100% of total amount of orders will be charged for cancellation the day before or the day of the reserved date.
★ Excluding only the cases of natural disasters and catastrophes.
★ Reasons for transportation delays or cancellations, or personal reasons are not excused.
★
Please arrive at your reserved time. Late arrivals may result in its cancellation.
【RESERVATION DEPOSIT】
★ Deposit is required to guarantee the reservation and also prevent cancellation as stipulated in our cancellation policy.
★ Reservation deposits will be refunded but periods actually taken vary depending on credit card companies or banks. For overseas, at leaset a month may take for further transactions from your visit.
【CAUTION TO DEBIT FUNCTION】
Reservations will not be confirmed if you apply with a Debit card, Direct payment function, or Prepaid card. Please use a Credit card for booking. More information is in the following URL:
https://support-diners.tablecheck.com/hc/en-us/articles/900000873583-Why-am-I-double-charged
【NOTICE】
■ Having problems on the reservation, you will receive direct emals from NINJA TOKYO. It won't be finalized untill you reply.
■ You will receive 2 emails from TableCheck; one is at booking, and another is one day in advance for the reminder. Please confirm.
■ Questions can be written in remarks column at booking. Or, available to contact us by email: ninja.reservation@willplanning.jp
≪≪≪CONSENT IS REQUIRED≫≫≫
Please read the entire summary above. In particular, the following issues require your consent. Please double check!
・ Age Limits for Children
・ Rules for Payment
・ Rules for Course meal orders
・ Policy for Severe allergies
・ Cancellation policy
・ Reservation Deposit
・ Caution to Debit function
