Reserviere LURRA°

📌 Regarding Reservations
■ Reservations can be made up to 2 months in advance.
Please complete your reservation by 11:30 PM the day before your desired visit.

■ Entering credit card information is required to confirm your reservation.
Cancellation fees, if applicable, will be charged to the registered card.
※ Payment on the day can be made by cash or card at the venue.

■ If using JACCS cards, debit cards, or certain prepaid cards, the payment may be deducted at the time of reservation confirmation.
In such cases, please note that the refund process may take about a month after your visit.

■ Reservations are available for guests aged 13 and older.
The age restriction does not apply to private bookings, but please note that we do not have baby chairs available.

📌 Regarding Private Reservations
■ Private reservations are available for 8 to 10 guests.
Please select "10 guests" when booking and indicate the actual number of attendees in Question 1 for Guests during the reservation process.

📌 Changes to Reservations
■ We do not accept changes via phone or email.
If you wish to change the number of guests or the date, please cancel your current reservation and make a new one via TableCheck.

📌 Important Notes for Reservations
■ We serve meals simultaneously for all guests.
If you arrive late, we may not be able to serve all the courses.

■ Late arrivals of more than 30 minutes will be considered a cancellation.
Due to the simultaneous meal start, we kindly ask for your understanding.
For delays exceeding 30 minutes, we will be unable to serve the meal, and a cancellation fee of 100% of the course price will be charged.

■ As we use seasonal ingredients, we generally cannot accommodate menu changes for allergies or food preferences.

■ Our doors open 10 minutes before the reserved time.
Even if you arrive early, we kindly ask for your understanding that you may need to wait until the designated opening time.

📌 Cancellation Policy
・Cancellations made after 3:00 PM, 2 days before the reservation → 50% of the course fee
・Same-day cancellations → 100% of the course fee

📌 For Other Inquiries
Please contact us at the following email address:
📧 reservations@lurrakyoto.com

💡 We kindly ask that you primarily reach out to us via email.

Anforderungen

We send you a re-confirmation E-mail/SMS a week prior of your reservation. Please click the linked confirmation button to finalize your reservation. Though we also send you a final confirmation E-mail/SMS a day prior, you do not need to do anything unless you did not to respond to the message.

Please contact us at the email address below if there is any problem.
reservations@lurrakyoto.com
Please inform us your allergies in details for safety reasons.
*We are NOT able to accomodate your allergies, intolerances and dietary requirements due to seasonal ingredient.

*Please fill your allergy in the【Answer】column below.
*Ex: 1 shellfish allergy, can be eaten if heated.
Please select the course menu for the number of people. If the number of orders is different, you will have to reschedule the reservation again.

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