▶Tickets must be purchased in advance to enter. Reservations can be made one month in advance and up to 15 minutes before. Refunds are not possible after three days of reservation, and the same applies to incorrect ticket purchases. For details, please check the cancellation policy at the time of payment. ▶All tickets are for one hour. If you wish to stay for more than two hours, please purchase consecutive tickets. *This is one hour including your entry and exit. ▶If you enter late, you will be able to leave at the time of your reservation, regardless of the minute you arrive. ▶Our shop operates on a complete rotation system, so you will enter exactly at the time you reserved, and we cannot accommodate you even if you arrive early. There is no waiting space, so you will have to line up outside before entering. You will leave 5 minutes before closing. ▶Please be sure to follow the precautions listed on our website before enjoying the shop. ( Click here for our website ) ▶We do not allow pets to come to the shop. ▶Customers (children) under 110 cm tall are not allowed to enter. ▶Customers under 15 years old must be accompanied by a parent or guardian. ▶The private plan can be reserved from two months in advance. If you are interested, please send a DM to our official Instagram account ( @samoyedcafe ) with your name (in hiragana), number of people, and desired date and time. Our staff will check the availability and send you a link for advance payment.