◆Please read◆ [Reservation] ▶After the reservation is completed, the reservation date and time cannot be changed. ▶All tickets are for one hour. *This includes the time when the customer enters and leaves the store. ▶If you wish to stay for more than two hours, please purchase tickets for multiple consecutive slots. ▶Regular tickets can be reserved online from one month before the date and time of use up to 15 minutes before. *Advance payment is required at the time of reservation. ▶Private plans can be reserved online from two months before the date and time of use up to 15 minutes before. *You will need to enter your card information when making a reservation, but you will pay the fee at the store when you visit. ▶If you wish to reserve a private plan, please select 14 people on the reservation form due to the system specifications. [Admission restrictions] If the following applies, you will not be able to enter. In that case, we will not be able to refund you, so please be sure to check. (We appreciate your understanding in order to ensure the safety of our customers and Samoyeds.) ▶We do not allow customers under the age of 15 to enter the store. *You can enter if accompanied by a parent or guardian. Please keep an eye on your children under the responsibility of a parent or guardian. ▶We do not allow customers under 110cm in height to enter the store. ▶We do not allow customers with pets to enter the store. ▶We do not allow customers using crutches or wheelchairs to enter the store. [Other] ▶Pregnant customers should take care to avoid injury or accidents at their own risk. ▶Even if you enter the store after your reservation time, your departure time will be the end of your reservation time. ▶You will be guided to enter after the previous customer has left the store. There is no waiting area, so please arrive at the scheduled reservation time. [Disclaimer] Samoyeds may gently bite, excrement, drool, etc., which may soil your personal belongings or clothing. In addition, their teeth or claws may hit you. We are not responsible for any injuries or damage to your clothes or personal belongings that may occur when interacting with Samoyeds, so please understand this and interact with them at your own risk.