News from Our Spa
♢ Open from 10 a.m. to 9 p.m. (final starting time)
♢ Open from 10 a.m. to 2 p.m. (treatment ends) on most Wednesdays (regular hotel holiday)
♢ Open from 2 p.m. to 9 p.m. (final starting time) on most Thursdays (the day after the regular hotel holiday)
♢Click here to check hotel holidays
*Booking and service hours are subject to change.
▶The therapist will escort you from your room to a spa treatment room.
Please be in your room with your bathrobe on as we will visit your room 15 minutes before the start of your treatment.
*Please be advised that your treatment may be performed in your guest room.
▶Please be advised that your desired dates and times may not be available at all times.
▶We may cancel your treatment if we are unable to get in touch with you up to 15 minutes after your scheduled time. Please contact us if you will be late to your appointment.
▶Please consult with us beforehand if you are pregnant, have a skin condition, or are a child seeking spa services.
▶ If you have an infectious disease or are suspected of having an infectious disease, you will not be able to receive our treatments.
▶Message to Hotel Visitors
・Although treatments are performed in guest rooms, amenities such as hair brushes and cosmetics will not be available. Please bring items that you are familiar with from home.
・Shower rooms are not provided.
・Please come to the 10th floor Spa Reception 15 minutes before your appointment.
≪Bookings≫
Bookings are available from two months in advance.
The SORANO HOTEL is taking measures to prevent the spread of infection so that you can make reservations feeling assured.▸
Our measures to prevent the spread of infection
≪Parking≫
If you are visiting our hotel, please use the vehicle and bicycle parking lots (fees apply) within GREEN SPRINGS.
*Parking is free for two hours with a transaction of at least 5,000 yen and for three hours with a transaction of at least 30,000 yen.
≪Cancellations≫
No fees apply for cancellations made by two days before; 50% when cancelled by 9 p.m. one day before; and 100% of the total charge when cancelled after 9 p.m. one day before and on the day. Time changes on the day are also considered cancellations.
Inquiries by phone（9 a.m. to 10 p.m.）
☎：+81-42-540-7776
