RESERVATION & CANCELLATION POLICY

We require a credit card guarantee to confirm every reservation. We appreciate your kind understanding that the fresh ingredients for each guest’s meal are flown in from Japan, and we have very limited seating.

For enquiries or reservations of 6 persons and above please call us at +65 64239939 or email us at info@shoukouwa.com.sg

Our cancellation policy:

No-show or cancellation of less than 72 hours before time of reservation: S$350 per pax for lunch, OR S$500 per pax for dinner• Please note that changing the reservation date after the cancellation deadline constitutes late cancellation, and will be liable to the applicable cancellation charges
We understand that there may be unforeseen circumstances for late cancellations, and we appreciate if you can call us at +65 6423 9939 or email us to let us know.

Please also note the following:

Raw fish is a key ingredient in each meal served at Shoukouwa.
We are unable to serve a vegetarian meal.
We require that guests arrive on time. Guests who are more than thirty (30) minutes late may have their meals cancelled and incur our full cancellation fee, due to the time it takes to prepare and serve each meal.
Children are welcome; only adult menu is available.