Reserve em HELIOTROPE

Reservation Policies
●Course reservations are accepted from the same date two months prior to the day of reservation until 5:00 PM the day before.
●Reservations for parties of 5 or more must be made by 11:59 PM three days prior.

Special Requests and Allergies
●We prepare omakase (chef's choice) courses, so please inform us of any allergies or dietary restrictions at the time of booking. Kindly confirm with all guests and notify us in advance. We regret that we cannot accommodate requests made after your arrival.

Dress Code
●The dress code is smart casual. We regret that entry may be refused for sandals, excessive perfume, or men wearing shorts.

Late Arrival Policy
●If you arrive 15 minutes or more past your reservation time without prior notice, we may be unable to provide the originally planned course in its entirety. We appreciate your timely arrival.

Children Policy
●Children under 10 years of age are not permitted, except for those who are 10 years and older and can partake in the same course.

Cancellation Policy
●For parties of up to 4 guests
-3 days to the day before:50% of meal cost for cancellations or changes
-Same day: 100% of meal cost for cancellations or changes
●For parties of 5 or more
-6 days to 3 days before: 50% of meal cost for cancellations or changes
-2 days to same day: 100% of meal cost for cancellations or changes
●Cancellations, date changes, or reductions in party size made after the specified deadlines will incur cancellation fees.


For any last-minute inquiries or clarifications, please feel free to contact us.

Solicitações

Important Notice for Fine Dining Experience

At our establishment, we specialize in omakase courses, which are carefully curated based on seasonal offerings. Therefore, we kindly ask that you inform us of any allergies or specific dietary restrictions in advance.

Example: One guest has a shellfish allergy, and two guests are not fond of mackerel.

Please ensure that each guest's allergies or preferences are clearly stated at the time of booking. Listings should specify whether it is an allergy or preference, and the specific details must be accurately noted. We regret that we cannot accommodate requests where the nature of the restriction (allergy or preference) or its severity is not clearly specified.

Furthermore, please note that depending on the timing of notification or the nature of the dietary restriction, we may need to decline the reservation.

If there are no dietary restrictions, please indicate "None."

Detalhes do Convidado

Senha é demasiado pequeno (o mínimo é de 8 caracteres)
Senha é muito fraca
Senha deve incluir pelo menos uma letra maiúscula, uma letra minúscula, um número e um símbolo.
Senha não deve conter parte de Email.
Senha não coincide com a confirmação
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