Cancellation Policy
Cancellation fees will be charged as follows, calculated from your scheduled arrival time:
・24 hours prior: 100% of the course fee
・72 hours prior: 50% of the course fee

●If we are unable to reach you 20 minutes after your scheduled reservation time, we may unfortunately have to cancel your reservation. Please contact us if you will be late.
●For reservations of 12 or more guests, please inquire via email.
● We are unable to accommodate vegetarian, vegan, gluten-free, kosher, halal, or similar dietary requests.
● We do not offer an à la carte menu.
● We do not accommodate requests for grilling.
● Children under 8 years old are not permitted.
● A 10% service charge applies. Please be advised.
● Credit card registration is for deposit purposes only, not payment. Payment is due on-site on the day of your visit.
● We are unable to accommodate seat requests or preferences. Thank you for your understanding.

mail：azabu.niseko.reception@plandosee.co.jp