[About reservations]
▶Reservations can be made for up to 8 people each day.
▶Courses start at 18:00. If you have unavoidable circumstances, we can accommodate your arrival at 18:30, so please fill in the request column when making a reservation.
▶Minors are only allowed to use the restaurant if they are junior high school students or older and can eat the same course as adults.
▶The dining area is located on the first basement floor, so guests must go up and down the stairs by themselves. Please note that elevators are not available due to the structure of the building. [Notes when visiting the restaurant]
▶We recommend smart casual attire to ensure a wonderful time. Please refrain from wearing shorts or sandals.
▶Food will be prepared according to the reservation time. If you arrive more than 10 minutes late from the reservation time, we may not be able to serve you part of the course.
▶The course will take approximately 2 hours and 30 minutes to serve. ▶We will close at 21:30, so please cooperate.
▶Smoking is prohibited throughout the restaurant. Please refrain from smoking in front of the restaurant as it will cause inconvenience to the neighbors.
▶Please refrain from wearing excessive perfume.
▶Please refrain from talking loudly.
▶We recommend contactless payment with the credit card registered when making an online reservation. We also accept individual credit card payments (please refrain from individual cash payments). [Cancellation Policy] If you cancel or change your reservation, the following cancellation fees will be charged regardless of the reason.
▶7 days or more before 10%
▶5 days or more before 50%
▶2 days or more before 100%
*If a cancellation fee is incurred, it will be charged to the credit card registered at the time of reservation. *If there are any changes to your reservation, please cancel your original reservation (subject to the cancellation policy) and make a new reservation. For reservations made up to the day before, please use this reservation form. For other inquiries, please contact the following email address.
Email address: khao.tokyo@gmail.com
Our website: https://khao.tokyo/