NINJA TOKYO is located in a hidden underground place at Otemachi. You can enjoy course meals and the world of ninjas. However...we hear that many guests get lost trying to find our place. Please do not forget to see the Access Guide URL !
【ACCESS GUIDE】
Please check the Access Guide here!
Access Guide to NINJA TOKYO
【FQA】
Frequently asked Q&A are available on our official website:
Official Website
【BASIC INFORMATION】
■ Closed on Sunday, Japan's National Holidays, and 12/31st to 1/3rd.
■
Children are limited at least 6 years of age to come in and for reservations.
■ Up to 10 persons can be reserved
■ Reservations up to 2 months ahead available (Japan time).
■ No waiting list
★
Reservations are not pre-paid.
★
Unable to deduct meal fees from reservation deposit.
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Meal fees will be paid on-site on the day.
★ 10% entertainment service charge will be added.
【
RULES for COURSE MENU ORDERS】
■
Basis: Choosing
only one regular course menu to order the same meal for everyone.
■
Exception : Available to choose special course menus, 'Vegetarian' for vegetarians/vegans and/or 'Shinobi' limited for children.
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We regret canceling reservations if not having sufficient course meal orders.
■ Unable to respond for severe allergies specially for gluten or nuts due to safety reasons.
■ Normal soy sauce is used in base of cooking and unable to be removed.
■ Unable to respond to Halal request.
【
CANCELLATION POLICY】
★ 50% of total amount of orders will be charged for cancellation 3 days before the reserved date.
★ 100% of total amount of orders will be charged for cancellation the day before or the day of the reserved date.
★ Excluding only the cases of natural disasters and catastrophes.
★ Reasons for transportation delays or cancellations, or personal reasons are not excused.
★
Please arrive on time for your appointment. Late arrivals may result in cancellation of your reservation.
【RESERVATION DEPOSIT】
★ Deposit is required to guarantee the reservation and also prevent cancellation as stipulated in our cancellation policy.
★ We apply for deposit refunding to TableCheck after your dining & payment. Periods actually taken vary depending on credit card companies or banks. For overseas, at leaset a month may take for further money transactions.
【CAUTION TO DEBIT FUNCTION】
Credit cards are recommended to register refundable deposit when booking. Using debit function will result in a temporary double payment. More information is in the following URL:
https://support-diners.tablecheck.com/hc/en-us/articles/900000873583-Why-am-I-double-charged
【NOTICE】
■ If reservations have any problems, you will receive emails directly from NINJA TOKYO.
■ Questions can be written in the request box of your reservation. Or, available to email us to consult: ninja.reservation@willplanning.jp
≪≪≪CONSENT IS REQUIRED≫≫≫
Please read the entire summary above. In particular, the following issues require your consent. Please double check!
・ Age Limits for Children
・ Rules for Payment
・ Rules for Course meal orders
・ Policy for Severe allergies
・ Cancellation policy
・ Reservation Deposit
・ Caution to Debit function
