Reservar en RESTAURANT HYÈNE

▶Regarding Seat Requests:
Please be aware that we may not be able to accommodate specific seating requests.

▶Non Alcohol customer will be charged for seating fee 3000yen.

▶Allergy and Dietary Restrictions:
Our restaurant offers a chef’s choice course, therefore, we need to know about any allergies or foods you cannot consume in advance.
Please confirm this with all members of your party and be sure to inform us beforehand.
Requests made after you arrive may not be accommodated.
This includes those who cannot consume alcohol (used in dishes or desserts) or those with specific dietary restrictions due to pregnancy.
We can not offer vegetarian, vegan or severe allergy related menu since we offer seasonal products .

▶Late Arrivals:
If you are going to be more than 5 minutes late from your reserved time, please contact us by phone.
Our restaurant operates on a set schedule. If you arrive significantly late, some parts of the course may not be served.

▶Private Room Usage:
A 10% fee of the total bill will be charged as a private room usage fee. Please be aware of this.

▶Celebration Plates:
We charge ¥1,000 per celebration plate. Thank you for your understanding.

▶Cancellation Policy:
Cancellations made up to 2 days before the reservation incur no charge.
Cancellations made the day before will incur a 50% charge of the course fee.
Cancellations on the day of the reservation will incur a 100% charge of the course fee.

▶Dress Code:
There is no specific dress code, but please avoid excessive use of perfume.
For Inquiries by Phone:

Please call 050-3172-8890 for any questions.

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