Shibuya page
Online Reservation (free)
You can reserve a seat up to 7 days in advance (first come, first served).
Registration for the online reservations opens 7 days in advance every day around 9am.
There may be slots available on the day due to cancellations, so please feel free to check online.The information about the availability of the time slots for the day will be posted on X.
Advance Priority Ticket (1,000 yen/seat)
For customers coming from far away, such as overseas. This is a "limited quantity" ticket that ensures you seats in advance. These tickets are released on the 1st of each month until the end of the following month. This will allow you to reserve a seat from 8 days up to 2 months in advance.
Advance Priority Ticket fees are not refundable after 7 days prior to your visit.
※If you cannot select a plan when the reservation status is ⚪ during the Advance Priority Ticket purchase period, there is a chance that Advance Priority Ticket might be sold out. Please wait until online booking is opened.
Cancellation Policy
Cancellation on the day
→100% of the set meal fee
Cancellation from one day to seven days prior to the day of the meal
→500 yen of the set meal price
Cancellation before 8 days
→No cancellation fee
Advance Priority Ticket fees are not refundable after 7 days prior to your visit.
On the Day of Your Visit
The time you registered for, either through the web or at the counter, is the time your waiting period at the store will begin. We kindly ask that you wait at the store, and once a seat becomes available, we will guide you inside in order of arrival.
STEP 1: Please arrive at the time you registered for.
STEP 2: When you arrive, please make sure to show your "registration number" at the reception.
If the registration number cannot be confirmed (or is incorrect), you will not be allowed to enter.
STEP 3: Please wait at the store until your name is called.
STEP 4: Since the set meal payment has already been received, please use the ticket machine to purchase side dishes or drinks.
※Please note that the guidance time may vary.
※Please be aware that there will be a waiting time at the store.
Reminders when visiting the store
・If you are 10 minutes late for your booking, your reservation will be canceled.
・You can register up to 6 people per booking. If you are registering for 6 people, there
is a chance that you will be seated in groups of 2 depending on the seats availability.
If you are registering for 7 or more people, please divide the entry registration into two or more entries.
・ If you are just accompanying someone, please use the waiting bar.
・The store is on the third floor of the building and you have to go up the floor via a narrow staircase. For people with disabilities and baby strollers there are no elevators in the building.
For guests with children
・You will need to fold your stroller.
・Babies must be carried in carrier slings.
・Seats cannot be used by children who cannot sit by themselves .
If you do not know your reception number, you may not be allowed to enter.
