Reservations open 3 months in advance. Please make a reservation for your desired visit time (reservations will end once capacity is reached).
Reservation deadline: Daytime: 10:00 on the day of your visit. Nighttime: 18:00 on the day of your visit.

<Business hours> This is an observation facility (not a dining facility). Reservations are required for the daytime session.
Daytime: 13:00~15:00 *Closed every Thursday for maintenance (except for public holidays and Obon)
Nighttime: 18:00~22:00 *17:00~ on weekends and holidays in March, September, and October *16:30~ on weekends and holidays in November and December

Cancellation policy: 100% on the day (excluding cancellations due to bad weather) Free up to the day before

[Reception location] GOCOCU, 30th floor, Main building

Please read the notes below before making a reservation .
✅Please use the stairs to access the observation facility. This facility cannot be used by people who have difficulty climbing stairs on their own.
✅Use is limited to elementary school students and above. (Elementary and junior high school students must be accompanied by a parent or guardian)
✅The event may be canceled without notice due to weather, etc. Please enter a phone number that is easy to reach on the day.

[Notes at Sorafune Kobe]
✅We will restrict the bringing of baggage and other items into the observation facility. Please refrain from bringing umbrellas and parasols. Lockers are available, so please leave hats, mufflers, scarves, and other items that are easily blown away by the wind together with your baggage.
✅The hotel is not responsible for any damage caused by guests' brought-in items being blown away or falling due to the wind.
✅Please refrain from carrying someone on your shoulders or holding them while viewing the exhibits, as this is dangerous.
✅For safety reasons, entry to areas other than the observation facility is strictly prohibited. In addition, if you do not follow the instructions of the staff, you may be asked to leave the observation facility.
✅Smoking, dangerous behavior, and bringing in dangerous items are strictly prohibited.
✅In the event of a sudden change in weather or an emergency, please follow the instructions of the staff. In addition, if the staff deems it dangerous, you may be refused entry.