［We accept reservations up to 30 days in advance］
During business hours, it may be difficult to get through on the phone.
If you are unable to reach us by phone, we would appreciate it if you could contact us by email.(reception@keicollection.jp)
*We are closed on every Wednesdays.
*Telephone service is available from 3:00 p.m. onwards, excluding the above-mentioned regular holidays.

[Regarding temporary closures]
We will be temporarily closed on the following dates:
●Sunday, November 24th, 2024
●Tuesday, December 10th, 2024
●Wednesday, December 26th, 2024
●Sunday, December 29th, 2024 - Sunday, January 5th, 2025
●Thursday, January 30th, 2025
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▶If you would like to make a reservation for 1 person or 5 or more people, or if you would like a private room, please contact the store directly.
▶We apologize for the inconvenience, but Children must be 12 years old or older.
Please note that we do not have a menu for children.
▶Reservations are only accepted for restaurant seats. We do not accept reservations for the bar, so please come directly to the bar.
▶We do not accept specific seat requests. Please understand that there may be cases where we cannot accommodate your preferences.
▶If we cannot contact you within 15 minutes of your reservation time, we may have to cancel your reservation. When coming to our store from Toranomon Hills Station on the Hibiya Line, you will have to change elevators several times within the building and it will take approximately 10 minutes. Please arrive with plenty of time to spare.
▶Seating is limited to 2 hours and 30 minutes from the reservation time.
▶We do not allow the bringing in of alcoholic beverages such as wine.
▶We recommend a casual-chic dress code. For men, please refrain from wearing something too casual, such as tank tops, shorts, and flip-flops.
▶The pool on the same floor is for viewing purposes only. For the safety of our customers, we ask that you refrain from entering the water. Please note that the pool is located outdoors, so depending on the weather (including rain and strong winds) it may be difficult to view the pool.
▶Our establishment reserves the right to levy additional charges for any damage incurred to decorations or artwork within the premises. Your understanding of this policy is appreciated.

▶We have a cancellation policy based on the number of people making reservations as shown below.

　<~4 people>
　48 hours before or after: 10,000 yen/person
　24 hours before or after: 20,000 yen/person

　<5 people~>
　72 hours before or after: 10,000 yen/person
　24 hours before or after: 20,000 yen/person

　<Restaurant private room>
　72 hours before or after: 10,000 yen/person
　24 hours before or after: 20,000 yen/person
　　＋
　24 hours before or after: 25,000 yen/room (private room fee)

　<Private bar room>
　24 hours before or later: 15,000 yen/room (private room fee)

　<Christmas course "Menu Noël">
　72 hours before or later: 50% of course price/person
　48 hours before or laters: 100% of course price/person

Thank you for your understanding.
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