Thank you for choosing to join us at Winterland ❆ Please note a credit card is required to make reservation. A small, refundable amount of ¥50 will be charged to ensure card validity. ❆ Our Cancellation Policy: 50% Cancellation Fee if canceled within 48 hours of booking. 100% Cancellation Fee if canceled within 24 hours of booking. Cancellation Fee: ¥1,000 per person. ❆ No Show Policy: If guests are more than 15 minutes late for their reservation the reservation will be treated as a no show and the table(s) will be given to other guests. ❆ We try to fulfill seating requests but we reserve the right to move table placements if necessary. ❆ For group bookings (of 12 or more) we suggest pre-ordering from our gyoza menu. We look forward to seeing you at Winterland!