BOOKING POLICY
- Minimum spending payment will be settled in advance and will be non-refundable
- There is no discount offered on any beverage menu items.
- All bills are subjected to tax & service.
- We will hold your booking for 60 minutes after the confirmed booking time, after which your booking will be automatically released by the system and is non-refundable
- Prior notification of late arrival is to be made via call or WhatsApp and is the responsibility of the guest.
- A booking confirmation with the payment notification will be sent to your email. Please present this to our team upon arrival at LUNA Beach Club
- In the case of lousy weather/rain, the reservation will be allocated without any guarantee of a backup table and is subject to availability.
-Special requests are not guaranteed and are subject to availability
KIDS POLICY
- Kids are allowed until 3 pm only at UTOPIA
TOWEL POLICY
- Guests with Day Bed, Sofa, or Booth bookings will receive 1 complimentary towel per person, based on the maximum capacity
of the booking.
Additional towels are available for IDR 50,000 each
- Guests without Day Bed, Sofa, or Booth minimum spend bookings will be charged IDR 50,000 per towel.
Towel tokens can be purchased from any of our floor staff or cashier counters. Please return all used towels back to the towel counter.