Welcome to Reserve at Sheraton Grand Taipei Hotel’s SUKHOTHAI Restaurant! Please read the following guidelines before making a reservation.
[Restaurant Operating Hours] Lunch: 11:30 AM – 2:00 PM Dinner: 6:00 PM – 9:30 PM Last serving times: 1:30 PM for lunch, 9:00 PM for dinner [Pre-order Dishes] Ratchada Volcano Pork Ribs ※ If you have food allergies or special dietary preferences, please inform the staff when making a reservation. [Deposit Policy] To ensure your reservation rights, deposits are required under the following conditions:
For private rooms, window seats, special occasions, or reservations for 6 or more people (inclusive). If you book 2 or more restaurants within Sheraton Grand Taipei Hotel. Deposit Amounts: Main Dining Area: TWD 500 per person Private Rooms: TWD 6,000 per room Semi-private Rooms: TWD 5,000 per room Window Seating: TWD 2,000 per table Special Occasions: Deposit amounts will be announced separately If the deposit is not paid within the specified time frame, the system will automatically cancel your reservation. If you still wish to book, please make a new reservation. ※ After completing the deposit payment, online changes cannot be made. For any changes, please contact the restaurant directly.
[Cancellation Policy] If you wish to cancel after paying the deposit:
Notify the restaurant or cancel via the reservation system at least 4 days before your dining date (including the 4th day) to receive a full refund to your original payment card. If canceling 3 days or less before the dining date, changing the date, or rescheduling, the deposit will not be refunded or deferred, except in cases of natural disasters or force majeure (e.g., for a 7/10 reservation, cancel by 7/6 inclusive for a full refund; cancellations from 7/7 to 7/10 are non-refundable). Deposit Refund Process: Refunds will be processed within 14 business days and will be credited back to your original credit card account. Please check your current or next billing cycle. For questions, contact your card issuer's customer service.
[Reservation Notes] Reservations will be held for 10 minutes only. Afterward, they will be released. Corkage fees for self-brought beverages: Wine Glasses: TWD 100 per glass Liquor and Other Glasses: TWD 50 per glass If you have food allergies or special dietary preferences, please inform the staff during reservation. Dining expenses of TWD 1,000 or more can offset 1 hour of parking, up to a maximum of 3 hours per vehicle. Discount Policy: Only one type of discount can be applied per reservation group, including vouchers, credit card discounts, or Sheraton Gourmet Cards. Example: In a group of 4, if 2 guests use vouchers, the remaining 2 must pay full price without applying other discounts. Special holidays and private rooms do not qualify for credit card promotions. Our guidelines ensure an excellent dining experience for every guest. Thank you for your understanding and cooperation.
[Additional Reminders] Please keep conversations at a moderate volume. Parents are kindly asked to supervise children to avoid noise or running that may disturb other guests. Guests with mobility concerns are advised to inform us in advance. The restaurant is accessible via the west-side elevator, which accommodates wheelchairs.