MOMOYAMA - Sheraton Grand Taipei Hotel

Booking Policy

Welcome to make an online reservation at Momoyama.
Please read the following instructions before making a reservation.

【Operating Hours】
Lunch 11:30 AM – 02:00 PM
Dinner 06:00 PM – 09:30 PM
Last Order: 01:30PM、09:00PM

【Reservation information】
※ Private rooms: set meal and pot dishes are offered from TWD2,080 lunch and dinner (credit card discounts are not accepted). Private room minimum charges apply.
※ Lobby seating: set meals and pot dishes are offered from TWD1,880 lunch and dinner.
※ A la carte: only available for additional order of set meals and children under 12 (included).
※ Omakase Sushi Counter: please refer to SUSHI MOMO reservation page for more details.

【Deposit Policy Notice】
To protect reservation rights, a deposit is required for private rooms, special holidays, parties over 6 people, or booking two Sheraton Grand Taipei restaurants simultaneously.
Deposit Amounts:
*Main hall: TWD 500 per person
*Small private room (2 people): TWD 2,000
* Small private room (3-5 people): TWD 3,000
*Medium private room (6-8 people): TWD 4,000
*Large private room (10-16 people): TWD 5,000
*Special holiday deposits will be announced separately
*Unpaid deposits by the deadline will result in automatic cancellation. Please rebook to reinstate.
※After paying the deposit and completing the reservation, you cannot change the reservation online. If you need to modify the reservation, please contact the restaurant to modify it for you.

【Cancellation Policy】
If you cancel after paying the deposit: Contact the restaurant or cancel through the reservation system at least 4 days before your dining date (inclusive) to receive a full refund to your original payment card. Cancellations or changes made within 3 days of the dining date will result in forfeiture of the entire deposit (e.g., for a 7/10 reservation, cancel by 7/6 for a full refund; cancellations from 7/7 to 7/10 will forfeit the deposit).
※Deposit refund: It takes 14 working days. The refund date will be determined according to the settlement date of your card-issuing bank, and the money will be returned to the original credit card account. Please pay attention to the current bill or the next bill. If you have any questions, please directly contact the customer service of the cardholder bank.
※Please review the policy carefully before booking to protect your reservation rights. To change your reservation date, contact us at least 4 days before the dining date.

【Reminder】
※ Your table will be held for 10 minutes only from the time of the reservation.
※ Please inform one of our associates of any dietary concerns or allergies.
※ Corkage glass cleaning fee is TWD100 per stem, and TWD50 for spirits and others.
※ Please notify us in advance of guests with disabilities. We will arrange an accessible environment for dining.
※ For reservations of more than 16 people, please call the restaurant or make reservations via e-mail, and we will contact you as soon as possible.

【Momoyama menu official website】