Kitchen12 - Sheraton Grand Taipei Hotel
Booking Policy
Welcome to make an online reservation at Kitchen 12
Please read the following instructions before making a reservation.
【Operating Hours】
Breakfast：06:30AM-10:00AM
Lunch：11:30AM-02:00PM
Afternoon Tea：03:00PM-05:00PM
Dinner：06:00PM-09:00PM
【Charges】
Weekday lunch (Monday to Friday):
Aldult TWD1490+10%/Child TWD745+10%
Weekday Tea Time (Monday to Friday):
Aldult TWD990+10%/Child TWD495+10%
Weekday dinner (Monday to Thursday):
Aldult TWD1590+10%/Child TWD795+10%
Weekend lunch (Saturday to Sunday):
Aldult TWD1790+10%/Child TWD895+10%
Weekend Tea Time (Saturday to Sunday):
Aldult TWD1190+10%/Child TWD595+10%
Weekend dinner (Friday to Sunday):
Aldult TWD1790+10%/Child TWD895+10%
※Child’s pricing rate: Free for children between the ages 0 - 5; child price for children between the ages 6 - 12; regular pricing for children above the age of 13 (including age of 13).
※This price is not applicable for certain holidays such as National Holidays, Chinese New Year’s Eve and holidays, Chinese/Western Valentine’s Day, Mother’s Day, Father’s Day, Christmas Eve and Christmas Day, New Year’s Eve and special promotions.
【Deposit Policy Notice】
To protect reservation rights, a deposit is required for all booking.
Deposit Amounts:
*General reservation: TWD 500 per person
*Special holiday deposits will be announced separately
*Unpaid deposits by the deadline will result in automatic cancellation. Please rebook to reinstate.
※After paying the deposit and completing the reservation, you cannot change the reservation online. If you need to modify the reservation, please contact the restaurant to modify it for you.
【Cancellation Policy】
If you cancel after paying the deposit: Contact the restaurant or cancel through the reservation system at least 4 days before your dining date (inclusive) to receive a full refund to your original payment card. Cancellations or changes made within 3 days of the dining date will result in forfeiture of the entire deposit (e.g., for a 7/10 reservation, cancel by 7/6 for a full refund; cancellations from 7/7 to 7/10 will forfeit the deposit).
※Deposit refund: It takes 14 working days. The refund date will be determined according to the settlement date of your card-issuing bank, and the money will be returned to the original credit card account. Please pay attention to the current bill or the next bill. If you have any questions, please directly contact the customer service of the cardholder bank.
※Please review the policy carefully before booking to protect your reservation rights. To change your reservation date, contact us at least 4 days before the dining date.
【Note】
※Your table will be held for 10 minutes only from the time of the reservation.
※Corkage glass cleaning fee is TWD100 per stem, and TWD50 for spirits and others.
※Any kind of credit card benefit is not applicable for national holidays and private dining room.
※The same group of guests can only use one discount method to checkout per table.
Please read the following instructions before making a reservation.
【Operating Hours】
Breakfast：06:30AM-10:00AM
Lunch：11:30AM-02:00PM
Afternoon Tea：03:00PM-05:00PM
Dinner：06:00PM-09:00PM
【Charges】
Weekday lunch (Monday to Friday):
Aldult TWD1490+10%/Child TWD745+10%
Weekday Tea Time (Monday to Friday):
Aldult TWD990+10%/Child TWD495+10%
Weekday dinner (Monday to Thursday):
Aldult TWD1590+10%/Child TWD795+10%
Weekend lunch (Saturday to Sunday):
Aldult TWD1790+10%/Child TWD895+10%
Weekend Tea Time (Saturday to Sunday):
Aldult TWD1190+10%/Child TWD595+10%
Weekend dinner (Friday to Sunday):
Aldult TWD1790+10%/Child TWD895+10%
※Child’s pricing rate: Free for children between the ages 0 - 5; child price for children between the ages 6 - 12; regular pricing for children above the age of 13 (including age of 13).
※This price is not applicable for certain holidays such as National Holidays, Chinese New Year’s Eve and holidays, Chinese/Western Valentine’s Day, Mother’s Day, Father’s Day, Christmas Eve and Christmas Day, New Year’s Eve and special promotions.
【Deposit Policy Notice】
To protect reservation rights, a deposit is required for all booking.
Deposit Amounts:
*General reservation: TWD 500 per person
*Special holiday deposits will be announced separately
*Unpaid deposits by the deadline will result in automatic cancellation. Please rebook to reinstate.
※After paying the deposit and completing the reservation, you cannot change the reservation online. If you need to modify the reservation, please contact the restaurant to modify it for you.
【Cancellation Policy】
If you cancel after paying the deposit: Contact the restaurant or cancel through the reservation system at least 4 days before your dining date (inclusive) to receive a full refund to your original payment card. Cancellations or changes made within 3 days of the dining date will result in forfeiture of the entire deposit (e.g., for a 7/10 reservation, cancel by 7/6 for a full refund; cancellations from 7/7 to 7/10 will forfeit the deposit).
※Deposit refund: It takes 14 working days. The refund date will be determined according to the settlement date of your card-issuing bank, and the money will be returned to the original credit card account. Please pay attention to the current bill or the next bill. If you have any questions, please directly contact the customer service of the cardholder bank.
※Please review the policy carefully before booking to protect your reservation rights. To change your reservation date, contact us at least 4 days before the dining date.
【Note】
※Your table will be held for 10 minutes only from the time of the reservation.
※Corkage glass cleaning fee is TWD100 per stem, and TWD50 for spirits and others.
※Any kind of credit card benefit is not applicable for national holidays and private dining room.
※The same group of guests can only use one discount method to checkout per table.