TableCheck announces a new system connection with Chinese restaurant booking platform, Meituan.
The TableCheck – Meituan system connection empowers restaurants and hotels in China to streamline booking operations, expand customer reach, and boost revenue.
TableCheck is pleased to announce a new system connection with Meituan’s booking function. Meituan is China’s preferred online retail platform for dining, travel, and other services, with over 700 million users. This new update allows restaurants and hotels in China to streamline their booking operations, expand customer reach and potentially boost revenue.
Key benefits for Chinese restaurants using TableCheck
Simplified booking management: Restaurants can now easily receive and manage bookings in real-time from Meituan's user base of over 700 million guests. This not only reduces restaurant staff's time in managing reservations across multiple platforms or making phone calls, but it also reduces errors like overbooking that impacts guest experience.
Centralised guest information: Guest information from Meituan's booking platform, including visit history, order details, spending habits, preferences and dietary restrictions, is automatically consolidated to TableCheck. Restaurants can now provide a more personalised dining experience to each guest, which improves guest satisfaction and drives repeat visits.
Single management interface: (Planned Q1 2025) Restaurant staff will be able to accept, decline, and manage Meituan bookings directly within TableCheck’s reservation management system, allowing for a highly streamlined restaurant operation.
“Today we’re thrilled to announce our new system connection with Meituan, China’s leading restaurant booking platform," said Yu Taniguchi, Founder and CEO of TableCheck. “This helps our F&B operators to streamline operations, and deliver a stronger dining experience to their guests. We are committed for the long-term to strengthening the connection between restaurants and diners in China, our fastest-growing market.”
Meituan
A Tech-driven Retail Company. Adhering to the "Retail + Technology" strategy, Meituan commits to its mission that "We help people eat better, live better".
Since its establishment in March 2010, Meituan has advanced the digital upgrading of services and goods retail on both supply and demand sides. Together with our partners we provide quality services for consumers. On 20 September, 2018, Meituan was listed on the Main Board of the Stock Exchange of Hong Kong. Meituan has always put customers first, and continuously increased its R&D investment in new technologies. Meituan will join hands with all partners to fulfil our social responsibility and create more value for the society.
TableCheck
TableCheck, founded in Japan in 2011, is a global restaurant technology company operating in 35 countries. With headquarters in Tokyo and flagship offices across Asia and the Middle East, TableCheck has served 1 billion diners through 10,000+ hospitality clients worldwide.
TableCheck’s full-suite platform includes reservation and guest management systems, branding and marketing tools, and business analytics. Supporting 18 languages, TableCheck provides real-time availability information, serving top hotel F&B brands and Michelin-starred restaurants.
以下为中文翻译:
TableCheck 很高兴地宣布与美团的预订功能建立系统对接。美团是中国首选的餐饮、旅游和其他服务在线零售平台,拥有超过 7 亿用户。这一新升级使中国的餐厅和酒店能够简化预订操作,扩大客户覆盖面,并有可能增加收入。
餐厅使用TableCheck的主要优势
简化预订管理: 餐厅现在可以轻松接收和管理来自美团 7 亿多用户实时预订。这不仅减少了餐厅员工管理多个平台预订或拨打电话的时间,还减少了影响客人体验的超额预订等问题。
集中管理客人信息: 来自美团预订平台的客人信息,包括访问历史、订单详情、消费习惯、偏好和饮食限制等,都会自动整合到 TableCheck 中。餐厅现在可以为每位客人提供更加个性化的用餐体验,从而提高客人的满意度,促进回头客。
统一管理界面: (计划于 2025 年第一季度推出)餐厅员工将能直接在 TableCheck 预订管理系统中接受、拒绝和管理美团预订,从而实现高度简化的餐厅运营。
TableCheck创始人兼首席执行官谷口雄(Yu Taniguchi)说:“我们很高兴宣布与中国领先的餐厅预订平台美团建立新的系统连接。这将帮助我们的餐饮运营商简化运营,为他们的客人提供更优质的用餐体验。中国是我们发展最快的市场,我们将长期致力于加强餐厅与食客之间的联系。”
如欲了解更多详情,诚邀您通过“Request Demo”按钮,提交您的详细联系信息。我们会尽快给您安排相关TableCheck产品演示。
美团
一家技术驱动的零售公司。秉承 “零售+科技 ”战略,美团致力于实现 “让人们吃得更好,生活更美好 ”的使命。自 2010 年 3 月成立以来,美团在供需双方推进服务和商品零售的数字化升级。与合作伙伴一起为消费者提供优质服务。2018年9月20日,美团在香港联合交易所主板上市。美团始终坚持用户至上,不断加大对新技术的研发投入。美团将携手所有合作伙伴,共同履行社会责任,为社会创造更多价值。
TableCheck
TableCheck 于 2011 年在日本成立,是一家全球性的餐饮技术公司,业务覆盖35个国家和地区。TableCheck 总部位于东京,旗舰办事处遍布亚洲和中东,已通过全球 10,000 多家餐饮客户为 10 亿食客提供了服务。
TableCheck 的综合平台包括预订和客人管理系统、品牌和营销工具以及业务分析。TableCheck支持18种语言,为包括顶级酒店餐饮品牌和米其林星级餐厅在内的客户提供全天候实时供应信息。
What we do
Let TableCheck manage your restaurant while you focus on growing your business and delivering what you do best – creating magical moments for your guests.