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How hotels are using TableCheck to maximize F&B revenue
TableCheck partners with top hotel brands worldwide to optimize their hotel restaurant management operations. Find out what our clients say about us.
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TableCheck empowers restaurant owners, Hotel F&B, and Enterprise F&B clients with innovative technology to elevate their brand of hospitality and create lifelong customers. With TableCheck's suite of products like Guest Recognition, TableCheck EDM for marketing automation, or TableCheck Insight for F&B data and many others, powerful features like these help clients streamline their restaurant operations, enhance guest experience, and maximize F&B revenue.
TableCheck is proud of counting prestigious and world-renowned hotel chains under its portfolio to deliver unparalleled restaurant dining experiences for their valued guests.
In this post, we'll see how some of these clients are using TableCheck to drive five-star hospitality while staying competitive in this dynamic industry.
Minor Hotels
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Minor Hotels is an international hotel company with a diverse portfolio of 550 hotels in more than 55 countries. Under its banner are top hotel brands like Anantara, Avani, Elewana, Oaks, NH Hotels, and Tivoli Hotels. Several restaurants under the Minor Hotel group use Reserve with Google to increase online reservations. In addition, TableCheck Insight helps them make informed, data-driven decisions that drive growth.
“We used to have a few other F&B systems in the past, but none of them catered or had a functionality to allow you to ‘Reserve with Google’. And when it comes to analytics, what TableCheck Insight is giving us right now is very detailed. It has very easy access to all our social platforms.”
"As a company, Minor Hotels is very much focused on the dynamic behavior of the diners based on their choice, [while] streamlining all touch points to convert lookers to diners in a short time span. This is where TableCheck plays a major role in creating visibility of the offerings we have in all touch points [so that] diners can search for the best dining options with full automation and a user-friendly booking process. Nothing could be better than having solutions customized for the brand and our requirements to maximize real-time conversions."– Shanaka Perera, Minor Hotels' Regional Director of eCommerce and Distribution for the Middle East and Africa.
Learn more: Shanaka Perera: Focusing on the domestic market steered Minor Hotels to success
| Arabian Travel Market 2023
Hotel Indigo Adelaide Markets, Australia
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Hotel Indigo Adelaide Markets is a trendy boutique hotel located at the heart of Adelaide in South Australia – a stone throw's away from the famed Adelaide Central Markets. Hotel Indigo Adelaide Markets runs two restaurants including Market and Meander, which focus on serving Italian cuisine. Market and Meander use TableCheck's Cancellation and Prepayment feature plus POS integration to deliver memorable dining experiences to their different target clientele.
"TableCheck's Cancellation and Prepayment feature and POS interface have positively impacted our restaurant operations. We have seen a reduction in no-shows, improved planning and resource allocation, streamlined order management, and increased efficiency.
"TableCheck's cancel and prepayment feature allows the restaurant to secure reservations with advanced payment. This has helped to reduce the occurrence of no-shows, which can have a significant impact on revenue and operational efficiency."
– Monica Ruiz, Market and Meander's Restaurant Manager
JW Marriott Hotel Nara – Nara, Japan
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JW Marriott Hotel Nara is part of Marriott International's luxury portfolio and is considered the first luxury hotel located in Nara Prefecture, one of Japan's top tourist destinations. JW Mariott Hotel Nara is using TableCheck in four of its restaurants including its flagship restaurant Silk Road Dining, a multi-concept restaurant serving Western and Eastern dishes. They implemented the TableCheck EDM function (email newsletter distribution) in July 2022, and since then, the restaurant has seen an increase in profits just from one single email blast.
"We realized that the e-mail newsletter allows a more direct approach and is one of the most effective marketing measures [we could implement at the hotel]. We generated approximately one million yen in sales after just one email. We had a lot of customers, even after the Obon Festival."
– Taiji Tamenori, Food & Beverage Director
Learn more: JW Marriott Hotel Nara's Silk Road Dining restaurant generates more sales using the TableCheck EDM feature
PARKROYAL COLLECTION Pickering, Singapore
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The city's first eco-concept garden hotel, PARKROYAL Collection Pickering, Singapore has been awarded the "World's Leading Green Hotel". This tranquil getaway offers guests a serene environment while also being conveniently located near the bustling action of the CBD and Chinatown. Lime Restaurant, PARKROYAL COLLECTION Pickering, Singapore's buffet restaurant, offers guests an array of local and international dishes to enjoy. PARKROYAL HOTEL COLLECTION Pickering, Singapore uses data gathered through the TableCheck platform to track their day-to-day performance, make smarter business decisions, and optimize their operations.
"I am thrilled to share that we've achieved an impressive year-on-year growth of 50% in our ADD business, thanks to our innovative use of data from TableCheck Table Management System."
– Kung Teoh Wah, General Manager, PARKROYAL COLLECTION Pickering, Singapore
TableCheck provides Hotel F&B and restaurant owners with the best-in-class hospitality tech solutions to help them deliver unforgettable dining experiences to guests while maximizing their hotel restaurant management operations and revenue.
This article was originally published in October 2023 and updated in September 2024.
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