▶ We ask for your kind understanding that a credit card is required to complete a reservation at any of our outlets. A small, refundable amount will be charged to ensure card validity. Cancellation fees apply for cancellations on the day of reservation or in case of no show.
▶ Please note that we may not be able to meet your seating preferences.
▶ Kindly let us know if you run late. If we do not hear from you until 15 minutes after your reservation time, we may cancel the reservation.
▶ For parties of more than 10, please email to foodandbeverage@hakubahotelgroup.com to make a reservation.
▶ No ski or snowboard boots are permitted in the restaurant.
▶ Please note that a credit card is required to reserve. A small deposit from TableCheck is an “authorization hold” rather than an actual charge. The pre-authorized amount will be released after your visit, so we kindly ask that you make payment directly in the restaurant.
▶Cancellation on the day of the visit or no-show will incur a charge of 5,000 yen per person.